How to redeem a code
Using your e-card, event credit, physical gift certificate or store discount code just got a whole lot easier!
If you are a customer who has an ecard, credit or physical certificate from our old platform, please email us and we will help set you up to use it on this platform by following all the directions below. You will require a new code and we will issue it to you.
How do I redeem?
Once you have selected your event(s) and ready to check out, have your code ready. Follow the prompts at checkout (choosing your method of payment) and enter all of your information.
Enter your code in the DISCOUNT CODE OR GIFT CARD window(see screenshot below). It is CASE AND SPACE sensitive. If you have spaces between the numbers you must enter them. Once entered correctly you will see the last FOUR digits of the code displayed below the window and deducted from the price of your order (see the highlighted area of screenshot).
The process is the same whether you have received an e-card, physical gift certificate, store credit or a discount coupon offered by us.
Any questions?
